Individuals and Churches

No prior authorization is required to return most Church Publishing Incorporated products sold in the United States. The majority of our products may be returned within 30 days of the date of purchase provided that:

The following items will not be accepted for credit or refund:

The purchaser is responsible for all return mailing charges. Postage will be reimbursed if items arrived damaged, are defective, or were shipped in error.

Return credit(s) will be applied to the original invoice(s) or credit card(s). Customers should not deduct return credits when calculating payments. All invoices must be paid in full by their due date. Credits will be reflected on the next monthly statement.

Send returns by a secure, prepaid, traceable method to:
Church Publishing Incorporated Returns
1650 Bluegrass Lakes Parkway
Alpharetta, GA 30004

For questions or additional information about returns, please call 800-242-1918 or e-mail churchpublishingorders@pbd.com.

Bookstores and Distributors

For additional information about the wholesale/trade returns policy of Church Publishing Incorporated, please call 800-242-1918 or email churchpublishingorders@pbd.com.