For questions, or to get help with any of our eProducts or digital downloads, please take a look at our Frequently Asked Questions. We also have some introductory videos that you may find useful.

RiteSong

RiteBrain

RitePlanning

Living the Good News

Weaving God's Promises

Preparing for Sunday

If you require additional assistance, please contact our customer support team as follows:
For RitePlanning, please email webhelp@augsburgfortress.org, or call (800) 242-1918 (prompt 2), Monday through Friday, from 9:00 am to 5:30 pm (Eastern Time).

For all other eProducts and digital downloads, please email cpieproducts@cpg.org, or call (800) 242-1918 (prompt 3), Monday through Friday, from 8:45 am to 4:30 pm (Eastern Time).

We will respond within 24 hours during the regular work week. Please note, if you contact us outside of business hours on a Friday or during the weekend, we will get back to you on the following Monday.